Tuesday, September 17
TAM Maintenance Workshop - Presented by American Bus, Braun, and ACT/Pro-Air - 10:15 AM - 4:00 PM
Join representatives from American Bus, ENC, Braun and ACT/Pro-Air for the Maintenance Workshop. The workshop is a day dedicated to bus maintenance and bus technologies. Take advantage of the opportunity to interact with and learn from your maintenance peers and other associated transit professionals. We will cover maintenance strategies for:
- Wheelchair lift/ramp troubleshooting and preventative maintenance overview
- A/C in-service recommendations and troubleshooting
- Principles of electrical systems, diagnostics and troubleshooting
- This session involves hands on diagnostic information and training
The mass transit bus industry is undergoing rapid technological changes that focus on complex electrical systems. New buses have electrical systems that are often unfamiliar to technicians who are employed from other industries, such as automotive or heavy vehicle or equipment trades. The knowledge gap for bus maintenance technicians centers on the fundamental understanding of how to integrate electrical systems with ladder logic and electrical schematics to troubleshoot and repair electrical faults.
Course instruction led by:
American Truck & Bus, Inc.
Area Sales Manager
Northeast Territory Sales Manager
PROAIR – A.C.T. – Bus Air
Transit Size Doesn't Matter - Presented by Harford Transit - 10:15 AM - 12:00 PM
Small and medium-sized transit operations often believe that the latest organizational and technological innovations are beyond their reach. Staff from Harford Transit LINK will explain how a transit system of any size can conduct a reorganization to place itself on the cutting edge.
Partnering with Rideshare Companies - Presented by TCRP- 10:15 AM - 12:00 PM
Do transit and transportation network companies compete or collaborate? It’s not as simple as that. As new mobility service providers emerge, many public transit agencies have partnered, or are in the process of partnering, with such providers. These partnerships come at a time when transportation network companies (TNCs) are increasingly viewed as a direct competitive threat to public transit. Many public transit agencies, however, see a unique opportunity to leverage TNCs’ low-cost, on-demand service model to provide or to test new and potentially more cost efficient mobility options for their customers. Throughout 2018, our research team studied almost two dozen past, current, and in-development partnerships to prepare TCRP Report 204: Partnerships between Transit Agencies and Transportation Network Companies.
This presentation will summarize our research—which is informed by dozens of transit agency surveys and follow-up interviews, past literature, and interviews with TNC policy staff and industry experts—and present a Partnership Playbook. Using case studies’ lessons learned, the Playbook empowers the transit industry to be more deliberate and proactive in its approach to working with TNCs, and guides both parties to define and pursue success.
NTD Reporting - 1:00 PM - 2:50 PM
Those receiving funding from the Urbanized Area Formula Program (5307) or Rural Formula Program (5311) – are required to submit data to the National Transit Database (NTD) in uniform categories. This training will focus on making sure your reports are thorough, timely, and fully in compliance.
Developing a Micro-transit program - Presented by KFH - 1:00 PM - 2:50 PM
In response to declining ridership, rising cost, and competitive Transportation Network Companies (TNCs) – Uber and Lyft, public transit agencies are adapting their service delivery models.
Combining elements of the public Demand Response Transit (DRT) and the private sector smartphone application enabled on-demand models, public transit agencies are integrating microtransit services into their operational practice.
This session will explore the intersection of DRT and on-demand technology, describing how publicly regulated microtransit can serve as a low cost First Mile-Last Mile (FM-LM) mobility solution in low-demand, low-density service areas.
Alternative Fuels - 3:00 PM - 4:00 PM
Learn about the basics of natural gas, propane autogas, and hybrid transist vehicles, infrastructure, and operations from the industry experts and fleets that have already taken advantage of these alternative fuels.
Transit at the Table - It Works! - Presented by Baltimore Metropolitan Council- 3:00 PM - 4:00 PM
MDOT MTA and LOTS members of the Baltimore Regional Transportation Board secured Unified Planning Work Program funds for a Transfer Points Study. Ninety-seven transfer points in six jurisdictions were studied with recommendations for moving forward to better serve riders.
Wednesday, September 18
Career Pathing in Middle Management - 10:15 AM - 12:00 PM
There is an increasing unmet need for skilled workers in the transportation industry and a looming prospect of a shortage over the next 10 years if nothing is done. This session outlines the steps that community transportation employees, managers, and stakeholders can take to develop or expand career pathways to focus on the skills, competencies, and credentials needed for high-demand jobs in the transportation industry and its subsectors.
Upper Management & Middle Management (Conflict Resolution in your Organization) - 10:15 AM - 12:00 PM
Conflict between managers can be expected in the workplace and is not necessarily a bad thing. When properly managed and resolved, conflict can lead to new ideas, process improvements, and even strengthened relationships. This session will describe how organizations can address conflict effectively so it becomes a positive rather than a negative force in the organization.
The Neurochemistry of Trust, Talking, and Tribe: Unlocking Talent and Inspiring Teams - Presented by Anthony Poponi 10:15 AM - 12:00 PM
What if we unlocked the full potential of people, partnerships and relationships? Imagine it: fully engaged employees as part of high-functioning teams in a high-trust workplace. There is reason to be optimistic. The truth about change: it’s often uncomfortable; but it’s also incredibly empowering. Filling the gap between today’s reality and tomorrow’s desired outcomes are the special sauce of this workshop.
Together we’ll explore how our workplace must provide meaning and happiness. We find meaning in work environments that allow us to access our strengths and values, where we can put those abilities in motion to serve others. The result is a passion for work that is infectious. Happiness comes from working with the right tribe in a high-trust environment where vibrancy, vulnerability, transparency and recognition stoke the flames. The outcomes are incredibly inspiring and kick-start cycles of trust, mutual respect, teamwork and productivity
Value-Based Leadership – Presented by Ream Lazaro - 1:00 PM – 2:50 PM
The value-based leadership philosophy focuses on who we are, what we believe in, and how we act, rather than on what job position we hold. Values determine behavior, and behavior determines performance. This session for managers and supervisors identifies core leadership values and the impact those values have on guiding effective employee performance. During this session, we will discuss the difference between value-based leadership and other leadership styles. We will explore potentially successful approaches for communicating with, motivating, and resolving conflicts with subordinates. Participants will have the opportunity to identify their values and how those values translate into leadership strategies. The session concludes with identifying twenty qualities of a good leader.
Developing a Volunteer Driver Program - 1:00 PM – 2:50 PM
With the rise of transportation options on the horizon and all the excitement around new shared mobility options, there is one mode that still stands today that has been around for centuries, dating back to the days of the ancient Greeks: volunteer transportation. While its form has evolved and the comforts afforded to passengers have drastically improved, the benefits, flexibility, and cost effectiveness still cannot be rivaled.
Volunteer transportation performs well as a standalone transportation option, or as a complimentary program. It’s affordable, builds relationships with drivers and passengers, and can easily be expanded or reduced based upon demand or population density without heavy capital investment. However, it should be noted that these programs do not run themselves, require constant maintenance, and just like any other program, must be planned out and managed effectively to operate safely and successfully. This session will focus on the keys to developing a successful Volunteer Driver program in your organization.
Panel Discussion - Bus vendors - Procurement, Equipment, & new bid information - 3:00 PM – 4:50 PM
This panel discussion, moderated by the Maryland Transit Administration (MTA) will feature representatives from every winning company on the MTA bus bid that all Maryland transit organizations will be using for replacement stock over the next few years. This session will focus on how the new bus orders will work, the types of equipment offered, and will give vendors the opportunity to answer any procedural questions that attendees may have.
Positive Safety Culture - General Session - Presented by Ream Lazaro - 3:00 PM – 4:50 PM
Every transit agency has a safety culture. The real question is whether that culture is positive and supports agency mission achievement or negative and undermines agency success. This session addresses the importance and attributes of a positive safety culture. We will examine the challenges of maintaining a positive safety culture at a transit agency and, at the same time, identify why the industry is ready for safety culture development. We will also probe the critical significance of employee empowerment. Participants will have an opportunity to assess their existing transit agency’s safety culture and identify barriers they may need to overcome. We will discuss how to cultivate a positive safety culture and some leadership strategies to make that happen. Finally, we will examine the links between safety culture, employee empowerment, and successful safety management.
Thursday, September 19
Seeing Transit from Riders' Perspectives - 8:30 AM - 9:50 AM
How does your transit organization appear to the customers you serve? How can you use this information to help improve your service? This session will focus on bridging the gap between the 'agency' and the 'ridership' perspectives.
Training your Riders - Presented by MDOT/MTA - 10:30 - 11:50 AM
This session we will have Transit Travel Trainer giving “Train the Trainer” advice on how to help your transit riders better utilize your transit system.
5310 - Project Wise Training - Presented by MDOT/MTA (MANDATORY) - 8:30 AM - 12:00 PM
This session will train non-profit 5310 agencies how to use ProjectWise. ProjectWise is a tool that will permit current subrecipient’s (and those that continue to utilize 5310 vehicles but have no current grant) the ability to upload quarterly requests for payments and appropriate back-up documents, quarterly Title VI/LEP/ADA/EEO Reports, the Maryland Section 5310 Quarterly Report, Compliance information, Grant Applications, and more electronically to the Office of Local Transit Support (OLTS).
LOTS - SMS / Asset Management - Presented by MDOT/MTA - 1:00 PM - 4:45 PM
The Maryland LOTS have all prepared draft Public Transportation Agency Safety Plans (PTSASPs) to comply with the requirements of the Federal Transit Administration’s regulation, 49 CFR Part 673. This training session will review the draft safety plans and address any remaining questions or problems that have been identified by OLTS and its consultant team. In addition, LOTS will have a chance to review the current status of the LOTS capital asset inventory and performance baseline process, with a preview of plans for the annual target-setting and NTD reporting process.
5310 - Grant Writing - Presented by MDOT/MTA - 1:00 PM - 2:50 PM
The Grant Applications process can be a daunting especially for new applicants. In this session we will go through the 5310 grant application & process and offer some insider information, tips & tricks to improve your grant application for this coming grant cycle.