The Transportation Association of Maryland's (TAM) Spring General Membership Meeting will be held on May 17-19, 2022 at the Turf Valley Resort. This meeting will include a full Board of Directors meeting, elections for the Board of Directors, and a session on developing a mentorship program presented by Lynn Berger of Strategic Evolution. On May 18 & 19, the Maryland Department of Transportation's Maryland Transit Administration (MDOT MTA) in partnership with TAM will be hosting the Certified Community Transit Manager (CCTM) program

Click here to register!

How to Register

Registration fees for the TAM General Meeting are as follows:

TAM Members $75

Non-member Attendees $100 

Registration is free for the CCTM training, but is restricted to one attendee per Locally Operated Transit System. Registration for the TAM General Meeting and the CCTM training can be done online by clicking the link above. If someone is attending both the TAM General Meeting and the CCTM training, they must select both events during registration. Please note that registration for CCTM training requires filling out an official application and has eligibility requirements. More information can be found below.


The General Meeting and CCTM training will be held at the Turf Valley Resort on 2700 Turf Valley Road, in Ellicott City, MD 21042. For those of you who attended 2019's General Meeting & Training, this year's event is being held at the same location.

Schedule of Events: 

Day 1 - Tuesday, May 17, 2022  
Check-in, networking, and Continental Breakfast 9:00 AM - 10:00 AM
TAM General Meeting & Board Elections 10:00 AM - 12:00 PM
12:00 PM - 1:00 PM
Mentorship Workshop
1:00 PM - 4:00 PM
Day 2 - Wednesday, May 18, 2022  
Breakfast 8:00 AM - 9:00 AM
CCTM Training 9:00 AM - 12:00 PM
Lunch 12:00 PM - 1:00 PM
CCTM Training 1:00 PM - 4:00 PM
Day 3 - Thursday, May 19, 2022  
Breakfast 8:00 AM - 9:00 AM
CCTM Certification Training 9:00 AM - 12:00 PM
Lunch 12:00 PM - 1:00 PM
CCTM Certification Training 1:00 PM - 4:00 PM

General Meeting

TAM's General Meetings are opportunities for our members to come together as an organization, learn about TAM's current status and plans, and help decide the future of the organization. During the Board meeting portion of the meeting, our Committee chairs will give reports on the activities and status of TAM's efforts in various arenas, including training, member services, government affairs, and events like the Roadeo and Fall Conference. Our FY 2023 budget will be presented and an election will be conducted to fill expiring terms on the Board of Directors. To complete our day, we have asked Lynn Berger of Strategic Evolution to present a session on developing a mentorship program. During the meeting, our attendees will enjoy a buffet lunch and hear the results of the board candidates balloting.

Developing a Mentorship Program

Presented by Lynn Berger of Strategic Evolution

Formal mentoring programs help organizations retain employees, increase job satisfaction and commitment, and cultivate organizational citizenship behavior. In this course, Lynn Berger outlines critical elements of a formal mentoring program, and explains how to establish a program in your own organization. Lynn covers designing a framework and a needs assessment for your mentoring program, creating a mentoring culture, choosing participants, and providing training and ongoing support for participants. To wrap up, Lynn shares ways to evaluate your program.

Topics Covered Include:

  • What is a Mentor? 
  • Roles of a Mentor 
  • Coach vs. Mentor 
  • Examine the qualifications to be a mentor
  • Critical thinking around EI (Emotional Intelligence)
  • Education around what makes a good mentor 
  • Engagement and Goal planning 
  • Activity: Mentor Interviews 

Board Elections

TAM Board of Directors terms run for three years. The following terms are expiring at this General Meeting:

  • Vice President
  • Treasurer
  • At-large Director
  • Community Member Representative

Eligibility Requirements:

  • Candidates for officer positions (Vice President and Treasurer) must be current at-large directors employed by Full Member TAM organizations in good standing.
  • Candidates for At-large Director positions must be employed by Full Member TAM organizations in good standing.
  • Candidates for the Community Member Representative must be employed by Community Member TAM organizations in good standing.


All candidates standing for election to the Board are required to fill out and return to TAM via email ([email protected]) a completed nomination form (attached here). Nominations must be received by Friday, April 29 at 5 PM.


The election will be conducted during the General Meeting. Each TAM member organization will have one vote to cast for each of the open positions. Ballots will be collected and counted by Board members not currently up for election and the results will be announced at the end of lunch.

Certified Community Transit Manager (CCTM) Program

The best community transportation managers in the country have the initials “CCTM” after their name. The CCTM designation marks the standard of excellence in the community transportation industry; as it’s proof of the ability to manage a comprehensive and dynamic community transportation system. The certification is valid for three years.

To become a CCTM, a person must submit an application documenting their experience and accomplishments, and must pass a comprehensive certification exam. The examination addresses six knowledge areas: (1) human resources management, (2) budgeting & financial management, (3) transportation operation management, (4) service planning and development (5) procurement and contract management. (6) organizational leadership

CCTM Eligibility

Before taking the certification examination, a person must meet eligibility criteria which includes demonstrating that the applicant has:

  • served in a managerial or supervisory capacity at an organization providing community transit services, either at the time of application or within the five years immediately preceding the application date OR
  • completed forty hours’ training covering at least five of the six exam topic areas within the four years immediately preceding the application date (except for CCTM applicants with more than five years’ experience, who may document 20 hours’ training in three areas and detailed on-the-job experience in two other areas).

Normally, the application and exam fee is $200 for CTAA members and $300 for non-members. Please note, this fee is waived for all those attending TAM's CCTM two-day preparatory workshop. This allows, if necessary, to re-take (once) the sections not passed on the first attempt. If the applicant does not pass the exam after the re-take, they must re-apply and re-submit the fees.

Click here to take the CCTM application.

Click here for detailed information on how to complete the application.

The CCTM application linked above must be completed  by Friday, May 6 2022. 

Please note that if you have already received CCTM certification, you do not need to attend this course to recertify. Recertification can be done  online at

Hotel Accommodations

Those attending the two-day CCTM workshop will have hotel rooms covered at MDOT MTA's expense for Tuesday, May 17, 2022 and Wednesday, May 18, 2022. Hotel rooms will be booked directly by TAM based on information provided during registration (with a limit of 1 person per system).


Registration for the TAM General meeting will include a continental breakfast and lunch on May 17. Registration for the two-day CCTM training will include breakfast and lunch on May 18 and 19. 

List of Eligible LOTS for CCTM training

Allegany County

Annapolis Department of Transportation

Anne Arundel County

Baltimore City DOT

Baltimore County

Calvert County 

Carroll County

Cecil County

Charles County

Delmarva Community Services

Frederick County

Garrett County

Harford Transit

Montgomery County

Ocean City

Prince George's County

Howard County

Queen Anne's County

Shore Transit-TCCLES

St. Mary's County

Washington County