TAM is hosting three days of virtual training in January and February, free for all TAM members. This training will include topics such as:

• Ethics in Transit
• New Supervisor Workshop
• ADA Refresher

The three trainings will take place on the zoom platform on January 20, 28, and February 5. Registration is open now - click here!

By registering for the winter series, you will receive the join information for each session one week before each session begins. There is no requirement to attend every session - you can pick and choose from among them based on your availability and interest.

Vendors - we are looking for sponsors of our winter series (and Legislative Reception and Master Trainer Workshop - you can reserve your sponsorship today at www.taminc.org/sponsors 

 

January 20, 2026

Dan Mulraney Presents: New Supervisor Workshop - 10 AM - 11:30 AM

Stepping into a supervisory role in the transit industry requires more than technical knowledge - it demands strong leadership, clear communication, sound judgement, and the ability to guide teams in a fast-paced, customer-focused environment. Foundations of Effective Supervision in Transit Operations is a practical, interactive workshop designed specifically for new or emerging supervisors working in bus or paratransit services.

Through real-world scenarios and facilitated discussions, participants will gain the essential skills needed to confidently lead frontline employee

s, support safe and reliable service, and uphold organizational standards. Whether transitioning from operator to supervisor or joining hte agency with prior experience, attendees will walk away with actionable tools to succeed from day 1.

Key Learning Outcomes

Participants will learn how to:

• Shift from peer to leader while establishing credibility and trust
• Communicate effectively across diverse teams and operations environments
• Apply transit-specific leadership principles including safety leadership, service reliability, and customer care
• Use coaching techniques to give feedback, correct performance, and support employee development.
• Build psychologically safe teams where employees feel respected and able to speak up
• Promote a culture of Equity, Accountability, and continuous improvement.

Who should attend:

• Newly promoted transit supervisors
• Transit employees preparing for a supervisory role
• Supervisors with less than 2 years of experience
• Leaders transitioning into the transit industry from other fields

January 28, 2026

Lynn Berger presents: Ethics in Transit - 10 AM - 11 AM

In transportation roles - whether as front-line drivers or operational supervisors - ethical decisions happen daily. These choices are rarely black and white and often present as gray areas, involving customer service, pressure to meet schedules, community interactions, internal directives, and safety trade-offs.

This 60-minute interactive workshop focuses on real-life ethical dilemmas that transportation employees encounter. Through scenario-based discussions and facilitated decision-making exercises, participants will explore how to recognize ethical tension, understand the underlying motivations, and respond in ways that align with organizational values, professionalism, and community trust.

This is not a legal or compliance training; participants are reminded to consult with legal counsel for any legal interpretations. Instead, the session focuses on practical judgment, integrity, communication, and escalation paths when faced with difficult choices.

Training Objectives:

• Identify real-world ethical dilemmas faced by drivers, supervisors, and managers.
• Apply a 4-step Ethical Decision framework to everyday situations.
• Evaluate the impacts and consequences of choices on safety, trust, and fairness.
• Practice ethical reasoning through interactive, scenario-based polling.
• Identify Patterns and commitment to shift if necessary.

February 5, 2026

Jill Nagy, Esq.  Presents: ADA Update - 10 AM - 11 AM

Jill Nagy, an expert in Americans with Disabilities Act Law and compliance, will give an update of various issues surrounding ADA and transportation - including updates on impacts of new bus shelter / stop regulations, new cases involving violations and standards for shared ride services, and a general refresher for hot topics in ADA enforcement actions.