View schedule here.

ALL SESSIONS ORIGINALLY SCHEDULED FOR TUESDAY, FEBRUARY 2 WILL BE HELD ON FRIDAY, FEBRUARY 5. This includes our keynote speaker Kevin Quinn, Sonny Merryman's 'Ordering my Bus' session, and the second part of the Driver recruitment workshop. The sessions scheduled for Wednesday and Thursday remain unchanged. 

 

Session 1 - The Business Case for Building Diversity within the Transit Workforce (9:00 a.m.)

The transit industry has been struck hard by changes geared to reduce the spread of COVID-19. Budgets have been impacted, ridership is affected, and our workforce has encountered challenges never seen before. The transit agencies who will succeed will be those who have created space for innovation and creative solutions found in a diverse and inclusive workforce.

 In this session, hear what holds us back and why and how today’s transit agencies must look beyond traditional solutions and towards the future to build a resilient, talented workforce with individuals who are ready to meet the challenges facing our industry, ready to succeed.

Panelists:

1. Michelle Witman, Founder and Principal Consultant, Asset Based Consulting, a solutions-based company committed to creating frictionless interactions for disabled employees, employers, and customers. 

Bio: Michelle believes that disability is an asset. She is on a mission to build sustainably inclusive practices & experiences for all.  Grounded in that mission Michelle works with clients to disrupt company mindset around disability, resulting in authentically developed, sustainable processes that are inclusive by design. Michelle has over 20 years of experience working with individuals with disabilities in educational and corporate settings.  Michelle’s passion for helping individuals see their weaknesses as a strength has paved the way for her success. Asset Based Consulting is a solutions-based company committed to creating friction-less interactions for disabled employees, employers, and customers. 

 2. Alva Carrasco, President, Latinos in Transit (LIT)

Bio: Alva is a transit industry veteran with expertise and skills in managing capital projects and providing leadership to large workforce groups responsible for safely transporting millions of passengers at multiple agencies such as Los Angeles Metro, VIA Metropolitan Transit in San Antonio, and Sacramento Regional Transit. Alva is currently with WSP and is the Transit and Rail Region Market Lead for Northern California and Zero Emission Bus (ZEB) Projects. Founded in 2016, Latinos in Transit (LIT) was created to promote the advancement and development of Latinos and other minorities in transportation. Latinos In Transit is a leading multicultural, non-profit organization that advocates equity, diversity, and inclusion and enables the development and advancement of its members to executive positions, as well as other positions of influence in the mobility industry.

3. Andrew Kimbell, Bus Operator, METRO, Minneapolis, MN

BIO: Andrew is a 13 year employee with Metro Transit and current member of the Equity & Inclusion team is also serving as a member of the strategic framework workgroup focused on improving workplace culture. He is an active volunteer with the local Amalgamated Transit Union and has served on a number of committees including the safety shield committee and the 2-line route committee. Prior to joining Metro Transit, Andrew was employed with Head Start Community Action were he learned first-hand how impactful intentional inclusion and bold support for our diverse communities is on the everyday lives of community members. 

4. Sarah Berres, Specialist, Equity and Inclusion, Metro Transit, Minneapolis, MN

BIO: Sarah has been with Metro Transit for two years, focusing much of her time on supporting the Equity & Inclusion team and developing the Employee Resource Group program. Prior to joining Metro Transit, she managed programs with Adult Basic Education. She is committed to creating safe space where employees feel not only that they are welcome, but that they also belong. 

Moderator: Kristen Joyner, President, KJ Backpack, LLC

Bio: Kristen’s expertise includes transit association work as Executive Director for the South West Transit Association and administrative public transportation experience for Rock Region Metro, Little Rock, Arkansas.  She leads with energy, expertise, and creativity in executive roles, as a team leader, and as a subject-matter expert. For thirteen years, Ms. Joyner has developed and delivered training programs, workshops, and conferences for the transit industry, promoting strong transit workforce development, leadership, and communication across the transportation sector.  

Session 2: Driving to Success: Getting On-Demand Transit Right with Big Data and Analytics (10:30 a.m.)
Presented by Transit Champion Sponsor, Moovit

Agencies around the world are turning to on-demand transit to bring new riders into the network with a convenient, modern mobility solution. On-demand solves several mobility challenges, filling gaps in the network and providing a better passenger experience. But to realize the full potential of your on-demand service, it’s imperative to have the right data to right-size your operations before going live. 

Join us to discuss:

  • What data should be used to design, plan, and deploy the most cost-effective and operationally sound service
  • What the main use cases for on-demand service are, with examples from real-world deployments
  • How on-demand solutions support - not compete - with existing public transit services and bring new riders into the network

Session 3: Recruiting, Building and Retaining a Sustainable Driver Workforce (Part 1) (12:00 p.m.)
Presented by: Caryn Souza, CTAA Human Resource Director
NOTE - this is part two of a two-part course (part 2 takes place on Fri., Feb. 5) 

You know that drivers are the front-line representatives for your agency. Are you hiring people at a livable wage who are mission motivated and have the right attitude? How are you using social media to promote your job openings and have you recently reviewed all aspects of your on-boarding process?

You understand that effective training and recognition programs leads to job satisfaction and reduced employee turnover. What classes do you train to continue your staff’s development and what does your employee recognition program look like? What feedback do you provide to develop and improve performance?

Topics Covered:
  • Evidence Based Leadership
  • Recruitment
  • Selection Guidelines
  • Onboarding
  • Reward and Recognition
  • Training and Development
  • Performance Improvement and Individual Development Plans
  • Performance Appraisals
  • Developing an Implementation Plan for Driver Recruitment and Retention

MTA Sessions (Conference Sessions 4 & 5)

LOTS Session (9:00 a.m. – 10:30 a.m.) 
ATP Automation Plan

MDOT MTA continues to explore opportunities for improving the data submission processes between LOTS and OLTS.  Join us in this workshop, where we will review a proposed effort to introduce automation into the asset inventory and ATP form submission processes (among others) and discuss how to incorporate LOTS’ priorities.

5310 Session (11:00 a.m. – 12:30 p.m.) 
Procurement 101 Refresher 

This session is designed to assist 5310 Non-Profit agencies that have capital grants (or may receive in FY22/FY23) that require a procurement process be conducted.  Acquisition may be for preventive maintenance vendors, small procurement to large acquisitions. Hear from one or more of your 5310 peers on the procurement that they have done in the last year. 

 

Session 6: Special Guest Speaker Kevin Quinn (9:00 a.m.)

MTA Administrator Kevin Quinn will be begin the day with a special address to the TAM membership. Kevin B. Quinn, Jr. has an extensive background in implementing innovative transportation projects, with both public and private sector experience in the transit and planning industries. In June 2017, he was appointed Administrator of the Maryland Department of Transportation Maryland Transit Administration (MDOT MTA). In this role, Mr. Quinn oversees the 13th largest transit system in America, managing six modes – Local Bus, Metro SubwayLink, Light RailLink, Mobility paratransit services, Commuter Bus, and MARC Train Service – with an annual operating budget of $850 million and a six-year capital budget of over $3.3 billion.  Mr. Quinn also oversees the construction of the Purple Line, a new, 16-mile light rail line outside of Washington, D.C., currently the largest transit public-private partnership (P3) in the nation.

Session 7: Ordering, Building, and Delivering your Bus (10:30 a.m.)
Presented by Transit Champion Sponsor, Sonny Merryman 

The most asked question in the bus business – when will my bus be ready? Industry experts from Sonny Merryman will give you a look at the process so you can see how your bus order becomes a bus. They will also take a look at new health & safety products to help your operations adapt to the industry’s new demands.

Session 8: Recruiting, Building and Retaining a Sustainable Driver Workforce (Part 2) (12:00 p.m.)
Presented by: Caryn Souza, CTAA Human Resource Director
(NOTE - this is part 2 of a two-part course: part 1 takes place on Wed., Feb. 3) 

You know that drivers are the front-line representatives for your agency. Are you hiring people at a livable wage who are mission motivated and have the right attitude? How are you using social media to promote your job openings and have you recently reviewed all aspects of your on-boarding process?

You understand that effective training and recognition programs leads to job satisfaction and reduced employee turnover. What classes do you train to continue your staff’s development and what does your employee recognition program look like? What feedback do you provide to develop and improve performance?

Topics Covered:

  • Evidence Based Leadership
  • Recruitment
  • Selection Guidelines
  • Onboarding
  • Reward and Recognition
  • Training and Development
  • Performance Improvement and Individual Development Plans
  • Performance Appraisals
  • Developing an Implementation Plan for Driver Recruitment and Retention